SHIPPING COSTS: USA
The Lower 48 States
Orders of $99 or more ship FREE to the lower 48 states. Orders under $99 have a $5 or $10 flat rate, depending on the items purchased. Small items, like accessories and t-shirts, ship at $5 flat, while larger items, like instruments and cases, ship at $10 flat on orders under $99. To qualify for free shipping, the order subtotal (after any applied discounts and before taxes) must be $99 or greater.
If you're shipping to Alaska, Hawaii, or a non-contiguous USA territory, we use real-time carrier shipping calculations at checkout to determine the price of shipping. Rates are calculated based on your ship-to location, the weight, and size of your order. We extend our carrier-negotiated, discounted rates in order to give you the best pricing possible.
SHIPPING COSTS: INTERNATIONAL
We offer international shipping to many countries for orders placed on kalabrand.com. We use real-time carrier shipping calculations at checkout to determine the price of shipping. Rates are calculated based on your ship-to location, the weight, and the size of your order. We extend our carrier-negotiated, discounted rates in order to give you the best pricing possible. If you do not see any available rates for your address during checkout, it may mean we are not able to ship to your country. If this happens, please contact us to see if we can help. International orders can take anywhere from 3 to 14 days to arrive. Please keep in mind your order will go through customs, which could cause unexpected delays.
PLEASE NOTE: All prices are USD. There may be additional import/customs fees once your order arrives in your country. Unfortunately, those additional fees are unknown to Kala and outside of our control.
We also have a growing number of international dealers carrying our instruments. You can find these dealers listed by country on the Dealer Locator page.
We ship primarily with UPS and FedEx to ensure up-to-date tracking information and reliable delivery. On occasion, we will use USPS if our fulfillment team determines it to be reliable and expedient for the specific order size and ship-to location.